I. Purpose and Scope of Data Collection
Data collected on www.hoianink.com primarily includes your name, phone number, email address, preferred appointment date/time, and tattoo or piercing notes you submit through our booking form or messaging channels (WhatsApp, Messenger, Instagram).
HOIAN INK Tattoo requires this information so our team can contact you to confirm appointments, discuss design ideas, and provide service-related support, ensuring your rights as a customer are protected.
HOIAN INK may also collect information about your visits to the website, including pages viewed, links clicked (such as booking buttons, chat, or map directions), and other data related to your connection to www.hoianink.com. Customers are responsible for safeguarding and maintaining the security of their contact information when using our services.
II. How We Use Your Information
HOIAN INK Tattoo uses the information you provide to:
Provide custom tattoo, piercing, and appointment consultation services
Confirm bookings and support you before, during, and after your visit
Communicate about your design ideas, session details, aftercare, and studio updates (with your consent where required)
Contact and assist you in special circumstances related to your booking or visit.
We do not use your personal information for purposes other than confirming and contacting you in connection with services at www.hoianink.com.
III. Data Retention Period
Your personal data will be stored for up to 3 years, or until you request its deletion.
IV. Data Controller
HOIAN INK Tattoo
Address: 149 Trần Hưng Đạo, Hội An, Đà Nẵng, Vietnam
Phone / WhatsApp: +84 989 164 997
Website: www.hoianink.com
We do not sell or share registered customer information from www.hoianink.com with unauthorized third parties. If you believe your personal information has been disclosed without your consent, you may contact HOIAN INK at the address above or via WhatsApp for review and resolution.
V. Accessing and Updating Your Personal Data
You have the right to review, update, correct, or delete your personal information by contacting us via WhatsApp at +84 989 164 997, Messenger, Instagram, or the booking form on our website, and requesting that HOIAN INK process your request.
You may also submit a complaint to HOIAN INK Tattoo if you believe your personal information has been disclosed to a third party without your consent. Upon receiving such feedback, we will verify the details, respond with an explanation, and guide you on how to restore and secure your information.